ComCity LLC et al. (Web-Hosters.com & Web-Hosters.net), the makers of SalesCart, hereinafter referred collectively as ComCity understand that you and your customers often trust us with private and valuable information. We appreciate and thank you for placing trust in us and wish to make it known your responsibilites and ours with respect to the handling of this information. This policy governs all of our websites, forums, processes, and all user and software interfaces we have made public as a part of the SalesCart product line.
ComCity may link to, recommend, or promote third parties. By doing so, ComCity makes no warranties or representations about their privacy policies or their handling of any information that you or your customers may provide them and specifically exclude such information from this policy. It is your duty to learn about and read their policies with respect to any information that you may provide
ComCity may from time to time change or amend this policy. If this policy is changed, your notice of such a change will be the public positing of these changes on our website at this url location. These changes will be effective immediately or after thirty (30) days from their intial public notice or whichever is soonest by law or statute. You agree that this notice is sufficient and agreeable to you and your continued use of our website, products, or services, and any use after such a change constitutes your acceptance of the new changes, additions or deletions to the policy.
At certain pages of our Sites, you may be able to order products or services, register products to obtain our technical support and participate in one of our online forums or communities. These types of personally identifiable information that may be collected at these pages may include: name, address, e-mail address, telephone number, credit card information, order id number and information about your interests in and use of various products, programs, and services.
We also may collect certain non-personally identifiable
information when you visit our web pages such as the type of browser
you are using (e.g., Google Chrome, Internet Explorer), the type of
operating system you are using (e.g., Windows 7 or Mac OS), and the
domain name of your Internet service provider (e.g., AT&T,
Time Warner Cable).
We use the Personally Identifiable Information you provide about yourself to fulfill your requests for our products and services, such as to provide you with technical support, and to respond to your inquiries about our offerings. We also use this information to communicate with you, such as to notify you about updates to products and services, or to assist you with questions you may have about an order you have placed for our products or services.
From time to time, we may use the Personally Identifiable Information that we collect to offer you other products or services that we believe may be of interest to you. We do not share or sell Personally Identifiable Information with any third parties unless we tell you otherwise when we collect the information.
We use the Non-personally Identifiable Information that we collect to improve the design and content of our Sites and to enable us to personalize your Internet experience. We may use this information in the aggregate to analyze site usage, as well as to offer you products or services.
Our Sites may contain links to other sites whose information practices may be different from ours. You should consult the other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.
Except as specifically set forth in this policy, we do not share your personal information with any non-affiliated third party without your permission. We may disclose aggregate information, such as demographic information, and our statistical analyses to third parties. This aggregate information does not include your personal information.
We sometimes engage unaffiliated businesses to assist us in providing you certain services. For example, we may hire a shipping company to help us deliver our products or services to you. We may also use third parties to process online transactions and credit card payments In those instances, we may need to share your personal information with them. We require these companies to use your personal information only to provide the particular product or service and do not authorize them to use your personal information for any other reason.
We may disclose personal information when we are required or
requested to do so by law, court order or other government or law
enforcement authority or regulatory agency; to enforce or apply our
rights and agreements; or when we believe in good faith that
disclosing this information is necessary or advisable, including,
for example, to protect the rights, property, or safety of ComCity,
our users, or others. This includes exchanging information with
other companies and organizations for fraud protection and credit
From time to time, as a customer of ComCity, we understand you
may have confidential and business critical information stored on
our Web servers including business logic, business plans, customer
information, customer addresses and other business
confidential information. ComCity will treat this information as
secure and private and use it only as with regards to
troubleshooting or resolving issues with regard to your account. We
will not in any way intentionally divulge this information to any
other person. We agree to keep this information confidential and
private. We will also work with you to keep this information secure
including using our firewall technologies, use double-blind
passwords on your website content, or support encryption
technologies that you may need to maintain the security of this
In any case where you believe security has some how been intentionally compromised, it is best to address us confidentially first before taking any other action so that we may work with you behind the scenes in cooperation with law enforcement to trap perpetrators before they realize they are being watched.
You as a customer have a duty to keep your password private and
not to divulge it willingly to others and doing so is grounds for
service disconnection. If you have lost or misplaced password information provided to you
necessary to access your account, our employees and agents are not
permitted to provide this information to you verbally based on a
simple phone call. In addition, In many cases, this information may
even be encrypted to the point that they cannot see this
information. In most cases, you may change your password information
by logging into your control panel.
Our support individuals can resend a "password recover email"; however, this email can only be emailed to the email address of last record you have specified and maintained within the control panel. If this is changed, we cannot simply email your password information to a new email address based solely on a verbal request by phone to do so. There is no way for us to authenticate a phone call from the supposed owner of a business. This policy is in effect to maintain the security and privacy of your password. If only a phone call were necessary to our technical support staff to modify or obtain your password information, your password would be of little value at all.
It is your duty to inform us of company address changes or customer ownership changes by either US fax or US mail.
ComCity operates a customer forum and customers understand that any information published on its forums is not governed by this user policy with respect to privacy. Users should not publically post information that it expects should be keep private.
ComCity may also publicize testimonials which may make some basic customer information public with respect to its products and services. In such cases, ComCity will obtain the permission from our customers. If a customer later changes their mind, they simply need to notify us and give us a reasonable time to update our website with respect to their testimonial.
ComCity adheres to the US-European Union Safe Harbor Framework and the US-Swiss Safe Harbor Framework only. For more information, visit http://www.export.gov/safeharbor/
You may contact us at: PO Box 1183; Round Rock TX 78681.
Policy Effective Date: 6/10/2014